Shortly after evicting a commercial tenant, a client found that the restaurant had flooded because a water heater valve that had been left open. Following the initial emergency drying efforts, CSC was engaged to investigate the property to determine if the drying had been effective and to determine if any mold growth had occurred due to this incident. CSC inspected the site within 24-48 hours of receiving the “go-ahead” from the client for both the initial visit and the follow-up visits. The reports were issued within one business day after the inspections.  Each day, the client was informed of the status of the job site by telephone and follow-up e-mails.

Following the initial site visit, CSC issued a report recommending additional drying efforts.  CSC returned to the site to re-inspect, but found that the contractor had not followed many of our recommendations and that deficiencies remained.  This problem continued to occur with repeated site visits. Finally, CSC met the contractor’s crew on site and specifically directed the work, including instruction on where and how to set up containment, how to perform cleaning of contaminated surfaces (e.g. use of HEPA-vacuuming and damp-wiping instead of dry sweeping), and correct use of HEPA-equipped air-scrubbers to control air flow in the work area. CSC found several reasons why the selected contractor was not passing the inspections, including:

  • Lack of mold-related training of the personnel assigned to the project
  • Absence of the project manager/supervisor from the site while the work was being conducted
  • Lack of necessary tools, such as ladders and flashlights

However, with our technical guidance, assistance during remediation activities and provision of some of the missing tools, CSC was able to work with the contractor to obtain clearance. Because the client had a pressing need to access the site, air samples were collected approximately one hour following completion of the remediation activities and analyzed on a rush basis.  In spite of the very limited time which elapsed between completion of the remediation work and the time of the sampling, the air samples passed, suggesting that the control measures, clean-up techniques and ventilation employed during the remediation under CSC’s guidance were highly effective.

We have been more than pleased with the service provided by Clark Seif Clark Environmental. This is our second contract with them and their professionalism is top notch. I can only hope they are the successful bidder on our next contract as well.

Jim B.
Chief of Plant Operations II

Just want to say Thank You.
Your lunch presentation was nothing less than awesome. Your professionalism, enthusiasm, and knowledge energized the class. We look forward to a continued relationship with you and your organization. Thanks again,

D.H.

I just wanted to take a moment to say Thank You for on excellent presentation on Saturday.
My technicians and I were all very impressed by what we learned, and I received some very positive feedback from the other offices in attendance. Being in the water damage business, we are frequently faced questions about mold growth from water damage customers, insurance personnel and property managers. Your presentation, visual aids and handouts were well planned and targeted to our particular interests. I think we can now address the topic with a greater sense of confidence (and a little less guesswork!). I am sending copies of your presentation packet to everyone who attended along with request for feedback. Thank you again for a well done presentation. I look forward to working with you on future projects.

A.T.

Wanted to take a few minutes to express our "thanks" for the wonderful presentation that Derrick Denis gave at our office meeting last month.
We had over twenty agents in attendance and they were all very impressed with no only the knowledge, but the informative way Derrick presented the material. The Mold Disclosure Issue is one of the most confusing that we as real estate practitioners have had to deal with in a number of years. Derrick made the confusion somewhat less on our part and gave us all a better understanding if just how we should present this problem to our clients. Again, thank you for having such a wonderful person representing your company. We would not hesitate to use or recommend your firm to our clients.

L.H.

Thank you again for being part of the Los Angeles County East Chapter (LACE) luncheon program last week.
We greatly appreciated your understanding of our audience and what they needed to know. Both your presentation and responses to the participants questions were right on target.

P.H.

COVID-19: Assisting Clients with Strategies for the New Realities